Knowledge Base

"Kick Start" Tutorials

• 1. Managing your Galleries
• 2. Creating a Gallery
• 3. Uploading Your First Images
• 4. Setting the Gallery Cover Image
• 5. Setting your Home Page Photo
• 6. Creating your first Slider

See all 14 articles

"Next Level" Tutorials

• 1. Registering a New Domain Name
• 2. Pointing an existing Domain to your Fotomerchant Site
• 3. Switching to a Category Based Portfolio
• 4. Setting up an Enhanced Portfolio
• 5. Creating a Client Area
• 6. Setting up Google Search Console (Webmaster Tools)

See all 10 articles

Fotomerchant Services to speed you up!

• Google Search Console (Webmaster Tools) setup // $99
• Google Analytics setup // $99
• Google Apps for Work email setup // $99
• Domain Transfer Service // $99
• Google My Business setup // $99

"Domain Transfer" Tutorials

• Pointing your Domain name to your Fotomerchant website using Enom Central
• Pointing your domain name using Google Domain
• Transferring your website domain using "Crazy Domains"
• Transferring your website domain using "GoDaddy"
• Transferring your website domain using "Name.com"
• Transferring your website domain using "Melbourne IT"

See all 11 articles

Add us to your Safe List!

• How to add a safe sender in Yahoo! Mail
• How to add a safe sender in Hotmail
• How to add a safe sender in Outlook
• How to add a safe sender in Gmail
• How to add a safe sender in Apple Mail

Frequently Asked Questions

SEO

• SEO Best Practices with Fotomerchant
• Understanding your website SEO Information
• Choosing a Keyword or Keyphrase Theme
• Website Sitemap

Tips & Tricks

• How to copy/paste plain text?
• Click-to-Call links or buttons
• Relative vs Absolute Links
• How to add the code for the Facebook Pixel?
• Troubleshooting Image Upload Issues and Speed
• Protecting your website from bots and spam using Google reCAPTCHA

See all 9 articles

Contacts & Customers

• Creating a contact group
• Creating a contact account for a customer
• Resetting the password for a Contact account
• How to view customer favourites?
• How do I issue a customer refund through Stripe.
• How do I issue a customer refund through PayPal.

Domain Management

• How do I use my own domain with a Fotomerchant account?
• Setting up my Fotomerchant Site as a Subdomain

Account Management

• How to log out of your Fotomerchant account
• How to log in / Admin interface login
• Am I using Fotomerchant Version 2 or 3?
• Account Hibernation
• How do I cancel my subscription plan
• How do I change my subscription plan?

See all 13 articles

Portfolio Management

• Creating a Gallery Page
• How do I bulk apply galleries to a gallery category
• Selecting Galleries or Images
• Duplicate a gallery
• How to delete a gallery?
• Viewing image information

See all 24 articles

Products, Orders & Shopping Carts

• Why are my Digital Download orders requiring action?
• Editing a digital license
• Digital Products - Original Image Size
• Why are my Direct Fulfillment orders requiring action?
• Tiered Pricing
• Moving images from one gallery to another

See all 29 articles

Website Publishing

• Scheduling a blog post
• How to preview a blog post?
• How to enable / disable the blog?
• Creating a new blog post
• Creating a web page
• Removing the Fotomerchant Branding

See all 51 articles

Other Stuff

Announcements

• ★ Burrell Colour Imaging closing down (US Photographers)
• Welcome to the Fotomerchant Help Desk!