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  1. Fotomerchant Support
  2. Frequently Asked Questions
  3. Products, Orders & Shopping Carts

Products, Orders & Shopping Carts

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  • Why are my Digital Download orders requiring action?
  • Editing a digital license
  • Digital Products - Original Image Size
  • Why are my Direct Fulfillment orders requiring action?
  • Tiered Pricing
  • Moving images from one gallery to another
  • Fotomerchant Print Partners for Direct Fulfillment
  • What type of paper does Full Color print on?
  • Direct Fulfillment processing times and shipping costs (US - Full Color)
  • Customer unable to locate Digital Downloads files
  • I've received payment but can't find the customer order - Resend IPN
  • Direct Fulfillment processing times and shipping costs (Australia - Bond Imaging)
  • Direct Fulfillment processing times and shipping costs (Australia - Nulab)
  • Creating alternate Self Fulfillment Products (CDs, Mugs, T-Shirts etc..)
  • Financial Reporting
  • How do I assign a different Catalog to an individual Image?
  • Creating a Volume Discount
  • Creating a Coupon Discount
  • How do I apply a Package to multiple galleries
  • How do I apply a Catalog to multiple galleries
  • The wrong Products appear in my Shopping Cart?!
  • How do I setup a Test Order
  • Why is my product locked?
  • How do I activate Australia Post shipping?
  • I've received payment but can't find the customer order
  • What paper type do Nulab print on?
  • Should I use Self Fulfillment or Direct Fulfillment?
  • Adding a watermark to a digital download product
  • Missing Products in the Shopping Cart