How to view customer favourites?

There are two approaches to viewing customer Favourites.

Within a Gallery

You can use the Show Favourited button at the top of a Gallery in the Library / Galleries section of your admin interface. 

Clicking on this button will show you images that have been favourited by your website visitors and clients for this Gallery.

Within a Contact / Customer

You can view Favourited Images for a specific customer in the Contacts / Contacts area of your backend. 

The first step to being able to view your customer's favourites is to ensure:

  1. Your customers have registered to your website and are logged into their account when they add images to their favourites.
  2. You have enabled the favourites functionality in your Website > Settings area like so:

Screen Shot 2013-10-17 at 6.08.36 PM.png

 

Once this is done, you will find that each of your customers are listed in your website administration area under Contacts > Contacts

Screen_Shot_2013-10-17_at_6.17.33_PM.png

 

Clicking on the customer record (3) will show you a view of the customer record. At the bottom of this page will be a section titled "Favourite Images".

Screen_Shot_2013-10-17_at_6.22.17_PM.png

TIP: Clicking on the favourite image in the customer record allows you to access the toolbar of actions for the selected image. Actions available include Preview the image, delete the image from your customer's favourites, and edit the image information directly. 

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