Here are the normal turn-around times for the different products offered through Melbourne based Bond Imaging.
Note that the order delivery time will be a combination of the Production time (largest product in your customer's order) and the Shipping time.
(If you're after shipping times and cut-off dates for the Christmas period, please be sure to check our Blog page for more specific details)
Lustre Print orders are processed the same day. If the order is received by 10am then the processing will be complete by 5pm the same day.
Metallic Print orders are generally processed within 2 working days. If the order is received by 10am then the processing will be complete by 5pm the following day.
Fine Art Prints are processed in 3 working days.
Canvas Prints (no framing) - 3 working days.
Framing - 5 working days plus the print time
Acrylic Mounts - 10 working days
Once an order is processed it will be shipped via either overnight courier or Australia Post depending on your customer's shipping selection (more information for you on activating the Australia Post shipping option here.
For the most part, orders shipped via overnight courier service are delivered the day after processing is complete to anywhere in Australia.
(Bond Imaging are based in Melbourne.) Australia Post deliveries can take longer as this is not a priority service.
The full Shipping Cost table is included below (excluding GST) and is also available within your Fotomerchant admin account under the Store / Shipping Methods section. Please note that your Fotomerchant account will allocate the correct Domestic or International Priority shipping option for you (if this was the customers selection). The system determines whether the shipment will be international or domestic after capturing your customer's shipping details and will also decide for you whether the order should be deemed "Regular, Medium or Large".
NB - The Australia Post option is only available for smaller orders. For more detail on the order restrictions please refer to this FAQ
Also note that if you enable the "Allow Customer Pickup" option on your Settings / Direct Fulfillment Settings page, then the order will be shipped to you so that you can then pass the order on to the customer in person. However, in this case the shipping cost will not be passed on to the customer!